Information below shows normal timeframes.
Please also see our seasonal information for orders required over the holiday season.
Dispatch timescales
Dispatch is normally made within 2-3 working days.
To stock such a massive selection of items in all sizes and colours, and to serve customers across multiple countries, we hold and draw stock from several warehouses across a number of countries. This helps us rapidly dispatch orders to lots of worldwide locations. It also enables us to offer fuller ranges and more options for our customers than most other sellers. Please note therefore, that if one or more items ordered requires transfer this can increase the timeframe to 5 working days.
If the order is urgent then please contact us first to be absolutely sure.
Rest assured, we always try to get things out as quickly as possible.
Please note that Mascot deliveries are particularly slow at the moment for all UK dealers. These can take 1-2 weeks in total to deliver where we have to transfer items in from them. Despite this, we believe we are still one of, if not, the fastest UK suppliers of their full range.