Shipping policy

Dispatch timescales

Dispatch is normally made within 2-3 working days.

To stock such a massive selection of items in all sizes and colours, and to serve customers across multiple countries, we hold and draw stock from several warehouses across a number of countries. This helps us rapidly dispatch orders to lots of worldwide locations. It also enables us offer a fuller ranges and more options for our customers than most other sellers. Please not therefore, that if one or more items ordered requires transfer this can increase the timeframe to 5 working days. If the order is urgent then please contact us first to be absolutely sure.

Rest assured, we always try to get things out as quickly as possible.

 

***IMPORTANT NOTE ABOUT COVID-19 AND THE POST-BREXIT PERIOD***

Although we are shipping as rapidly as we can, things are still moving slowing at UK/EU border. While the situation has improved and we are taking all steps we can to ensure things move seamlessly, items coming into and out of the UK can be subject to unpredictable delays.

In addition, mail generated by ecommerce transactions during COVID-19 lockdowns has been unprecedented and has put pressure on courier delivery services. Deliveries can take longer in some countries if they get caught in certain pinch-point situations.

While these points above aren't what we term as 'standard' and we'll do everything we can to mitigate against delays, we suggest you try to allow an extra week for delivery on usual timeframes - just to be safe.

 

Shipping worldwide, safely and securely, every day

We send many items overseas every day so you can rest assured delivery is secure and rapid. All items get sent tracked delivery and will require a signature on receipt.

Shipping costs

We use a careful selection of the top delivery companies to provide the cheapest, most secure and rapid delivery for your order. The exact cost is calculated at checkout as it varies considerably by size of order, weight and the location it is being shipped to. We aim to provide best possible value so never charge more than the cost of sending the items and we often bear some of the cost ourselves.

Specifics relating to countries and regions are below.

Delivery in the UK 

We offer free shipping on every order over £200 in the UK. This is to any postcode in the UK, regardless of location. 
All other orders will cost from £2.99 for delivery - the amount is determined by the size and weight of the order and will de shown at the checkout. We keep prices as low as possible and only charge the amount it costs to send the item, often less.

 

Delivery to USA, Canada 

We supply a massive selection to the US and Canada. The cost starts at $6.75 USD or $8.75 CAD. Please allow 7-10 working days shipping time after dispatch for delivery. In most normal times this can be less. 

Deliveries to European countries

We ship daily to Germany, France, Spain, Italy, Poland, Scandanavia - indeed, across all of Europe. The cost starts at €.5.75.  Please allow 7 working days shipping time after dispatch for delivery.

Deliveries to Australia and New Zealand

Delivery to Australia and NZ is straightforward. The cost starts at $9.25 AUD or $10.25 NZD. Please allow 7-10 working day for delivery after dispatch. In most normal times this can be less. 

Deliveries to the rest of the world

If you can select it in the checkout, we deliver there. We try to cover as much of the world as possible. If you have any special request then please email us. Please allow 7-14 working days shipping time after dispatch for your item to be delivered

Advice for all deliveries

We strongly recommend that that you arrange delivery to an address where somebody will actually be present to receive the order. However, if there is nobody in when the couriers call, they will normally leave a card or contact you via email or your phone. You can then re-arrange delivery for another day or collect your goods from your local depot. If you request that goods are 'left in a safe location' Workwear Gurus cannot be responsible for missing items or damage to your parcel and are unfortunately unable to help you claim for any loss.

Please also note that any additional duties and taxes that may be due in your country will be the responsibility of the buyer.

If you have a problem with a delivery or with goods damaged in transit, send us an email to help@workweargurus.com where will always do our best to assist you.